At Dealsorb.com, we aim to provide a smooth and reliable shopping experience. Please read our policy carefully.
1. Refund & Replacement Eligibility
You may be eligible for a refund or replacement in the following cases:
- The item is damaged or defective upon arrival
- Wrong item received
- An item is missing from your order
- Order is significantly delayed (beyond the estimated delivery time)
2. Non-Refundable Situations
We do not offer refunds or replacements in the following cases:
- An incorrect shipping address was provided by the customer
- Item marked as delivered by the courier
- The customer fails to pick up the package
- Change of mind (e.g., “I don’t like the product”)
3. Returns Policy
Due to international shipping, we generally do not require returns.
- In most cases, we will offer a refund or replacement without return
- If a return is required, customers must contact us first for instructions
- Unauthorized returns will not be accepted
4. Proof Requirement
To process any refund or replacement request, customers must provide:
- Clear photos or videos of the issue
- Order number and details
5. Cancellation Policy
- Orders can be canceled before processing for a full refund
- Once shipped, orders cannot be canceled
6. Refund Processing
- Approved refunds will be processed within 3–7 business days
- Refunds will be issued to the original payment method
7. Contact Us
For any issues, please contact our support team:
Important Note
Dealsorb.com works with global suppliers. Shipping times and processes may vary depending on location.
